Privacy Policy

This privacy policy describes how bdmcentral.com/.ca (collectively "we", "us" or "our") handles your personal information. "Personal information" is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information in accordance with our website.

This privacy policy does not cover personal information that you submit on other websites, even if we communicate with you on those sites. As an example, if you post something on Facebook, Twitter / X, TikTok, or YouTube, that information is governed by the privacy policies on those websites, and is not governed by this policy.

What personal information do we collect?#

We collect personal information from you when you browse or register on our website, place an order, subscribe to a newsletter, fill out a form or enter other information on our site, including your version of web browser, IP address, time zone, what sites or products you view, search terms, your name, email address, billing and mailing address, phone number, credit card information or other details to help you with your experience. We also use cookies, which automatically collect information about your activities on our website, as more particularly described below.

How do we use your personal information?#

We may use the personal information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are likely to be most interested.
• To allow us to better assist you in responding to your customer service requests.
• To contact you regarding contests, promotions, surveys or other site features.
• To quickly process your transactions, provide invoices, order confirmations and keep track of purchase history.
• To ask for ratings and reviews of services or products.
• To follow up with users after correspondence (via email or phone inquiries).
• For other legitimate business purposes, including the detection and prevention of fraud, to collect amounts owing to us or to maintain business records.

We may share your Personal Information with a third party for the purposes described above.

Consent#

If required by law, we will obtain consent from you to use your Personal Information for the purposes set out in this privacy policy and if we want to use your Personal Information for a purpose other than those stated in this privacy policy, at the time of collection, or in the terms and conditions of a specific product, service, program, contest or promotion you signed up for, participated in or purchased.

Unless we determine that we require an additional consent for specific products, services, programs, contests or promotions, you agree and consent that as a provider of personal information, we may collect, use, share or otherwise process your personal information in accordance with this privacy policy.

How do we protect your personal information?#

Your account Personal Information is protected by a password for your privacy and security. The password is selected by you, and you need to ensure that there is no unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.

Internally, the security of your Personal Information is important to us. We protect your Personal Information with security safeguards appropriate to the sensitivity of the information such as through the use of technical, contractual, administrative, and physical security safeguards. Our safeguards are designed to limit the disclosure of your Personal Information to only those persons and third parties necessary for the purposes identified.

While we attempt to protect the personal information in our possession, no security system is 100% secure, and we cannot promise that your personal information will remain secure in all circumstances.

Do we use 'cookies'?#

Yes. A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or browse from one page to another.

Cookies also provide information on how people use the website, for instance whether it's their first time visiting or if they are a frequent visitor. The length of time that a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted.

Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser's help file or through such sites as www.allaboutcookies.org.

Do we share your personal information?#

We do not sell, trade, or otherwise transfer your personal information to outside parties except in accordance with applicable laws and regulations and unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this Personal Information confidential. We may also share your Personal Information with third parties as follows:

• with your consent;
• when its release is appropriate to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive from authorities;
• to enforce our site policies;
• to protect our rights;
• for debt collection;
• for fraud and loss prevention purposes.

Information other than Personal Information may be provided to other parties for marketing, advertising, or other uses.

Access to Personal Information and Disposal#

Upon written request, our Privacy Officer will inform individuals of the existence, use, disclosure and retention of their Personal Information and provide access to, or a copy of, that Personal Information, unless access to or a copy of such Personal Information would be prohibitively costly to provide or such Personal Information cannot be disclosed for legal, security or commercial proprietary reasons.

Third-party links#

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google Analytics#

We may use Google Analytics to help us understand how our customers use our website. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

CAN SPAM Act#

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address and phone number in order to:#

• Send you emails you have signed up for
• Notify you of your purchases
• Notify you of the shipping of your purchases
• Contact you for any other purposes as outlined in this privacy policy. See more here: How do we use your personal information?

In accordance with CANSPAM, we agree to:#

• Honor opt-out requests promptly.
• Monitor what others are doing on our behalf.
• Not use deceptive subject lines.

If at any time you would like to unsubscribe from receiving future emails, there are two options:

• You may unsubscribe using the 'Unsubscribe' feature on the last email you received from us.

You can email us at [email protected]and we will promptly remove you from ALL correspondence.

Minors#

The Website is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the email address below to request deletion.

Changes To This Policy#

We may revise this policy from time to time. You should review our privacy policy periodically so that you keep up-to-date on our most current practices. We will note the effective date of the latest version at the end of each policy.

Contacting Us#

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: [email protected] or by mail using the details provided below:

Last updated on April 5, 2025